*Get the Mini kit de nouveauté which includes samples of the Nº.4 Bond Maintenance Shampoo Sample (20ml), Nº.5 Bond Maintenance Conditioner Sample (20ml), Nº.5 Leave-In™ Moisturize & Mend Leave-In Conditioner Sample (20ml), Nº.10 Bond Shaper™ Curl Defining Gel Sample (20ml), & Velvet Bag when you spend 60€ with code 5MINISFR. Offer valid until 6/10/2024 at 11:59 PM PST. Offer may not be applied to the purchase of Olaplex Online eGift Cards. Offer is limited to one use per customer. Offers valid on fr.olaplex.com only for orders shipping within the FR. Offer cannot be applied to previously placed orders and cannot be combined with any other offers. Offer is not applicable to pending purchases, taxes or shipping charges. Only authorized orders will be processed and shipped. Please note: We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of offers and to modify or cancel promotions due to system error or unforeseen problems.
Returns IT
Returns
If you are in any way not satisfied with your purchase from OLAPLEX.COM, you may return it back to us within 60 days from the date of purchase. We will refund you the cost of goods minus any shipping charges.
Please include the packing slip or order number andship back to:
Bleckmann Solutions B.V. NL
Columbus 13-14-15
7609 RM Almelo
The Netherlands
Returns are usually processed within 30 days and you can expect your refund within 5-7 days after your return is accepted and processed. We recommend you keep a postage receipt with your tracking number for your records as we are only responsible for your parcel once it has been received at our warehouse.
*If your purchase was made outside of OLAPLEX.COM, we ask you to contact the retailer directly for a return in line with their return policy. We cannot guarantee the authenticity of any products purchased outside of our authorized distributors or retailers.
For any further enquiries, please contact itsupport@olaplex.com.
OLAPLEX reserves the right to terminate, modify, or change this policy at any time. Latest revision: 05/25/22.