Report Diversion

We protect our product by using only the highest quality materials and patenting our technology all over the world. Olaplex also believes in protecting its customers.

OLAPLEX does not allow its products to be sold outside of its authorized distribution channels and takes action when it discovers these sales have occurred.

Diversion is a problem faced by many in our industry. When unscrupulous salons and businesses sell product to unauthorized stores, or to unauthorized customers, the entire industry is hurt. OLAPLEX takes diversion seriously and will terminate accounts, as well as bring legal actions as necessary to ensure the integrity and supply chain of OLAPLEX products.

We thank you for your loyalty and your assistance in protecting the OLAPLEX Brand.

 

Important consumer warning: Always purchase genuine OLAPLEX products 

To ensure you are purchasing genuine OLAPLEX Products only purchase from authorized retailers or on Olaplex.com.Counterfeiters have gotten very good at copying products. 

OLAPLEX cannot guarantee the quality, safety or authenticity of products not purchased through authorized retailers.

 

To ensure your OLAPLEX products are authentic, purchase through one of the following authorized sources: 

1. AUTHORIZED PROFESSIONAL SALONS 

To find an authorized professional stylist near you, visit our Stylist Finder.

2. OLAPLEX WEBSITE 

Olaplex.com 

3. AUTHORIZED RETAILERS

 

Ways to tell it is genuine OLAPLEX

1. All our consumer products contain QR codes on the bottom back side. If a QR code is missing, scratched off or tampered with in any way, do not buy it as the product could be fake, expired or diluted. 

2. We do not sell in unmarked sample bottles. If a product is sold in an unmarked sample bottle or sample bottles with labels that are hand written or not our professional labels as featured on our website, it is not a genuine product.

3. We only sell the below products to consumers, our bottles are as shown and we do not have any other packaging: 

Consumer Products 

Report Unauthorized Sales

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